It's funny, people think this is a way of life that just has to remain static.
I mean things change, J and other truckstops 5 years ago may not been like they are today and even 30 years ago didn't exist like they do 20 years ago.
Gone are the mom and pops on the national scene, replaced by big box truckstops where you are just a number - number 188372372928392893823 your shower is now ready. "Oh we don't accept driver rewards points for that item, go to the website and on page 51 of the Drivers Rewards redemption item list, you won't find anything we have in the store"
Come on, Denny's?
What's worse?
Buffets where you don't know what was thrown in the food or how old it is?
I had a good one happen the other day. I am at a T/A where I have a gazillion points on my card and want some pseudo Mexican. So I wait in line for 15 minutes, place my order and hand them my credit card. Opps the credit card machine isn't working. So the idiot behind the counter asked if I have a rewards card and pointed to the sign. He said "go get a coupon for $5 and that will take care of the bill" so I did. I stand in line again, then get up to the front and hand him the coupon. He looks then tries to ring it up, called the shift supervisor over and she looks at it, then turns to me and tells me I have to buy something else. So I ask her "with what?" she gave me a lame excuse that they can't redeem the point without a purchase and I pointed to the sign and asked her what does it say. She insisted I buy something else and I refused. I told her to charge something and then adjust the inventory but she was clueless to what that meant. I took back the coupon and went to the manager of the T/A. He said he never heard of this crap and handed me cash to pay for the meal. I later learned that the agreement with T/A says that have to accept it for full payment for the meal.
