When expedite owner-operators Bob and Linda Caffee arrived at a customer’s site one evening to deliver a load in Charlotte, N.C., something didn’t feel right. “Their gates were open, and when we drove in, it looked odd,” Linda recalls. “Something just wasn’t right, but we couldn’t put our finger on what it was. So, we turned around and went probably about 20 miles to a truck stop.” And it’s a good thing they did. In the morning, when the Caffees went back t...