The driver shortage is the most critical issue in the trucking industry, with driver retention taking the third spot, according to the American Trucking Research Institute's (ATRI) most recent survey. Tim Hindes, CEO at Stay Metrics, cited this study during his talk on “Driver Retention: Engage, Reward, and Keep Your Best Driver” at Expedite Expo 2019 in Ft. Wayne, Indiana, in July. “[ATRI] asks every year: ‘What’s keeping you up at night? What are the most critical...