When starting at a new job, many people simply want to learn their role and focus on only what they were hired for. You know, the not my job, not my problem mentality. If they’re hired to pick up a phone to answer and make calls, then they’d make sure to just learn that job. Anything else is considered above or below their paygrade. So that’s it. If they’re brought into a company to process paperwork, or maybe they’re a sales or tech specialist, then that’s what t...