Well, the property was in the county, not the city, and the property in that county isn't taxed for fire protection services, because fire protection is provided by the city, so that's what they have the annual fee for.
They really and truly had no legal obligation to put out that fire. The policy has been in effect since 1990 and everybody knows about it. Same thing happened a couple of years ago and there was a town meeting about it, and it was decided that since the city's resources were limited, the line had to be drawn somewhere.
The Fire Chief down there, for what it's worth, is against the policy. But there's little he can do. Even the Cranick's don't blame the firefighters - they blame the Mayor (David Crocker) and the City Manager (Jeff Vowell). They also blame a little bit the County Commissioners (county seat is Union City) who have been known to toot their own horn on how "progressive" the county is.
Do keep in mind that what happened is a very conservative thing, the notion of the on-your-own society where you pay as you go and if you don't pay you don't get. Ironically, the "progressive" side of things is where things work for all people, regardless of their racial, religious, or economic background. Mayor Crocker is a Republican, as is the City Manager, and everyone filling a seat on the County Commission. I don't know if that matters, but it is interesting that Mayor Crocker told the local NBC affiliate in Paducah, who was on the scene while the fire was going on, that is was like auto insurance, where “if an auto owner allowed their vehicle insurance to lapse, they would not expect an insurance company to pay for an unprotected vehicle after it was wrecked.”
I don't know that I necessarily agree with it in this case, especially since the homeowner said he would reimburse the fire department for any and all charges incurred to put out the fire, but he's got a point.