VA Hospital in little rock,ar

arkjarhead

Veteran Expediter
Things haven't been going that good for me this week. Sunday i had 2 seizures back to back and went to the va. the dr brushed me off and sent me home. His name was dr. prince. today i had one went to the va waited 3 hours to see the doc in the er got brushed off and sent home. his name was dr. kiser. not 10 mins. after i left i had another seizure on the way home. went back to va and got brushed off again. again by dr. prince. while i was in the back at the er i heard a nurse talking about how a guy was in the waiting room with stroke like symptoms and he thought he was having a stroke. the doctors laughed about it like it was funny. veterans should not be treated like this after serving our country. my family is calling our senators tomorrow. i'm urging you regardless of where you are from please call your elected officals and tell them my story. I am joseph hodges. does someone have to die due to neglect at a va to get the attention and respect we deserve? this morning a man who was just there to get a refill on a perscription he hasn't ran out of yet saw the dr. before me. if it is going on in little rock i bet it's going on elsewhere. don't let it be tragic before you act. if you contact your elected officals please let me know how they react. thank you.
 

cheri1122

Veteran Expediter
Driver
Joseph: I don't know about in VA hospitals, but public hospitals have ombudsmen, or case managers, or some type of go-between to settle patient's complaints. I would inquire as to whether the VA has such a person, first. I would also keep very detailed records of the experiences, to present to the ombudsman, or to submit to the director if the hospital, if necessary. If it were necessary to go as far up as the hospital director, I'd also send a copy to the local newspaper.
A very important rule I learned in nursing school: if it isn't documented, it didn't happen. Take good notes on who you saw, when, what symptoms you presented, and the outcome of your visit - it's ammunition you will need to be believed. And good luck.
 

ndfan

Seasoned Expediter
i dont know about little rock but my dad was a disabled vet and the va hos in johnson city tn was first class just dont want all va hos to get a bad rap they were great to him
 

arkjarhead

Veteran Expediter
I'm not bad mouthing all VA hospitals by no means. Cheri, I spoke with patient rep and got no where. I am going to post my letter and see what you think.
 

arkjarhead

Veteran Expediter
To Whom It May Concern:
My name is Lance Corporal Joseph B. Hodges U.S.M.C (Ret.). I am a disabled veteran. I received my medical retirement/discharge on Dec. 1 2003 for seizures which were determined to be caused by a head injury I received while in service to our country.
The subject of this letter concerns my three visits to the emergency room of the Veterans Administration hospital in Little Rock, AR this week.
On Sunday Jan. 14, 2007 I suffered from two seizures which occurred one right after the other. My wife witnessed both of these seizures and she says they both lasted over five minutes. At this visit I was forced to wait over an hour before I could see the doctor. The physicians name was Dr. Prince. He listened to my heart, had me squeeze his fingers, and ordered blood work. I feel Dr. Prince should have at least performed a head exam, but he didn’t. I feel a CT scan would not have been out of the way, but one wasn’t performed. My dilantin (anti seizure medication) level was at zero which is subtheraputic even though I hadn’t missed a dose. No one did any tests to see why it dropped so low. They just assumed I was lying about not missing my medicine. They had me take a mega dose of dilantin and discharged me from the hospital. I feel I was brushed aside.
On Wednesday Jan. 17, 2007 I was home alone and suffered from another seizure. My grandmother-in-law came to check on me and found me in the floor. She called my wife and let her now what had occurred. My wife called the V.A. and let them know what had happened. The V.A. told my wife to bring me to the E.R. They informed my wife someone would be waiting on us when we arrived at the E.R. After we arrived at the V.A. we had to wait three hours to see a doctor. This time I was seen by Dr. Kiser. He ordered blood work, but not much else. He then tried to send me home. When I requested better treatment he seemed to get angry. I told him I was depressed, and he acted like he didn’t hear me. Then I was released.
On the way home I spoke with the patients rep. at the V.A. He asked me to return to the V.A. to be treated for my depression. After I got off of the phone with the patients rep. I suffered from another seizure, and my wife returned me to the V.A. I again was seen by Dr. Prince. Again he neglected to do a head exam, and I don’t feel as though I was properly cared for. While in the treatment room I overheard a nurse telling the rest of the staff about an older gentleman who thought he was having a stroke. They laughed and acted like it was funny. I was appalled. When I brought up the subject of my depression to Dr. Prince he asked me if I wanted to kill myself I told him no, and he left the room.
I don’t feel as though I was offered the quality healthcare I deserve as a veteran. If my medication levels were low why couldn’t I stay the night to see if they could get them regulated? Don’t you think our veterans deserve better treatment?! Does someone have to die due to neglect before any changes are made? Why are V.A. doctors acting like we are a nuisance? In my humble opinion the veterans should be offered quality health care at the V.A. regardless. It shouldn’t matter if we are suffering from a stroke, seizure, or the sniffles. We have earned it!!!!


Sincerely Yours,


Joseph B. Hodges
 

ndfan

Seasoned Expediter
i didnt think you were i just like to put it out there that there not all bad they get a bad rap sometimes just remember when deling with the va it is gov if they say know you have to keep going to the next guy up they turned my dad down for 20yrs and he was shot in the head just keep fighting it is worth it when you get your benifits try talking to the va reps some of thrm know what there doing and can help some dont just dont give up one day they will get it right
 

RichM

Veteran Expediter
Charter Member
I have VA Medical Coverage and I have found it to be excellent in all regards. The Doctors that I have seem are competent caring guys. Most of them were in private practice got fed up with the malpractice insurance rates and joined the VA.

In my case if I need a test it gets done,if I need medication I get it for $8.00 per month. Best thing is if I have a 1000 appointment they call my name at 1000. I havn't needed them in an emergency so perhaps it may not be a good experience but in talking to other Vets they also rate the system highly for emergency care.
 

arkjarhead

Veteran Expediter
maybe it's the va i'm at. the non er staff i like. like my primary care provider is awesome. he's at ft.roots. he is also a retired col. us army so his in my shoes somewhat as well. right now my mother and i are trying to find out if there is a better va for me to go to. memphis is worse than little rock in my experience which is sad. some say shrevport is good but it's almost a five hour drive from the house. which also trying to find others who feel they weren't given quality care at the va in little rock or elsewhere. you know there is strength in numbers. were just trying to write a wrong, not down the whole system. but you know one bad apple can spoil the whole bucket. plus whose to say my little brother might join up and need the va for health care if they do him like me i can't say nothing because i didn't try to do my part to fix the problem.
 

Black Sheep

Expert Expediter
Ark, you might want to look into whether or not any VA hospitals near you are associated with state university medical schools. As mentioned in a previous post, the VA Hospital in Johnson City, TN is a first class facility. It improved greatly when the medical school was established at East Tenn State Univ. and formed a partnership with the VA facility.
 

Tennesseahawk

Veteran Expediter
Ark... have VA assigned you to a firm (primary care doctor)? If so, make an appt to see him, and tell him. He'll get you in to see a neurologist, if that's who he thinks can help your problem. The service is so much different than ER by going to your firm.

My sis told me her doc said ER can't really do anything. And looking back, he was right. All they could do was check minor things. Until I got assigned a firm, things didn't get done. I see ER as a MASH unit... get em on their feet, or at least out of the hospital. You need a specialist.

"If I claim to be a wise man, it surely means that I don't know." - Kansas
 
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