To say there is not a learning curve at Landstar would be ludicrous and here is an example:
We received a call from the customer (not agent) in the evening canceling the load that picked up at 8 in the morning... we were about 60 miles away.
What do we do act as adults who can think and stay where we are or do we go to the customer until the agent tells us the load has canceled?
I was on pins and needles as this was a first in ten years of a customer calling us and saying the load had canceled and we had to make a decision! We did the right thing we stayed were we were and first thing in the morning we called the agent, they called the customer, and yep the load had canceled.
What a relief and it sure feels as if we are running under our own authority on some of this! I am glad we stayed put and were able to negotiate getting dead head to pickup our next load.
We received a call from the customer (not agent) in the evening canceling the load that picked up at 8 in the morning... we were about 60 miles away.
What do we do act as adults who can think and stay where we are or do we go to the customer until the agent tells us the load has canceled?
I was on pins and needles as this was a first in ten years of a customer calling us and saying the load had canceled and we had to make a decision! We did the right thing we stayed were we were and first thing in the morning we called the agent, they called the customer, and yep the load had canceled.
What a relief and it sure feels as if we are running under our own authority on some of this! I am glad we stayed put and were able to negotiate getting dead head to pickup our next load.
