I was talking by phone to long-time dispatcher and agent Debbie Lee a couple days ago and she said she is retiring at the end of June. She put 20 years into the company and it is time to move on, she said.
I know a lot of contractors who have more energy on Debbie Lee than they have on other dispatchers and agents, and at times I have been among them. But as I come to terms with the news that she is leaving, I feel a sense of loss.
In those times when things develop out here where a dispatcher could help by going to bat for the driver, there is no one I would rather have in my corner than Debbie Lee. There have been times when Debbie Lee and Diane and me have produced above-and-beyond-the-call customer service miracles that delighted the customer, and left the three of us standing proud of the job we did.
Good luck, Debbie Lee. We had our moments but I am sorry to see you go.
I know a lot of contractors who have more energy on Debbie Lee than they have on other dispatchers and agents, and at times I have been among them. But as I come to terms with the news that she is leaving, I feel a sense of loss.
In those times when things develop out here where a dispatcher could help by going to bat for the driver, there is no one I would rather have in my corner than Debbie Lee. There have been times when Debbie Lee and Diane and me have produced above-and-beyond-the-call customer service miracles that delighted the customer, and left the three of us standing proud of the job we did.
Good luck, Debbie Lee. We had our moments but I am sorry to see you go.
Last edited:
