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The man has just 39 posts compared to your 293 and to thousands of posts by some who frequent the Open Forum and somehow manage to succeed in the business. He's not exactly putting more miles on his mouse pointer than he is on his rig.

I'm just wondering if it was an installation failure instead of a failure of the Qualcomm device itself. If some hack took shortcuts with the Qualcomm install it might be said that the failure was caused by the Qualcomm unit when it really was the hack that is to blame. That's what is behind my...

What happened to Molly? Did she pass?

Before going too far down this road, it would be important to know for sure that Qualcomm caused the problem. How exactly does your friend know that Qualcomm caused the problem? Who told him, and how does that person know?

People have different beliefs when it comes to money and the value of their labor and skills. They have different beliefs when it comes to marketing, reputation and customer service too. These topis are something every business person needs to work through in one's own mind. When I was a...

You are talking about the major chains that offer these services. They will tell you they make little or no money on fuel but I am not prepared to accept that on their say so alone. If fuel does not cover the expenses, what does? Look at how these chains have grown in their service offerings...

I cannot disagree as it is Diane's and my own experience to have been White Glove flagged before we hauled even one load of any kind. In the minds of the powers that were at the time, we "earned" our WG flag by presenting ourselves well in an interview at company headquarters (easily done...

A regular exercise routine might be embraced by more truckers if more rooms were available. It's one thing to work out at a truck stop here and there. It might become a healthy habbit if the rooms were available at most truck stops. The only way to regularly take advantage of the rooms now would...

Diane and I laid over at the Petro truck stop in Bordentown, New Jersey last weekend and were pleased to see they had totally remodeled their showers and added a fitness room. A map on the wall showed locations of a few other truck stops across the country to which new fitness rooms have also...

That is not as far fetched as it may sound to some readers. Maybe not in Oklahoma, but out East we have been at pick ups where I started to load or unload freight onto or off the the truck and the shipper or consignee stopped me because the union had to do that. At a Massachusetts location in...

As I said in an earlier post, that is what likely happened. I don't know for sure because I was not there to see it happen but it is the likely outcome. The woman was not a nurse. She was the director of the research project. Such a person would not haul the pallets out herself. She most...

Bingo!!!!!

Exactly as I stated, I do not know, so, yes, it is specualtion. Now, you might want to notice that I was there and you were not. The only source of information you have for what happened is my account. Everything else you think happened there you are making up in your own mind. Thus, you are...

No rant. Not here. Not with the consignee. There was no emotion involved. She asked for an additional service and I explained the additional charge. Also no conflict between money and customer service. The shipper and consignee recevied our usual level of exceptional service but it ended when...

Diane and I once had a dispute with a fleet owner that we ended up resolving on our own, but when we were researching our options we talked to OOIDA about it. Being in the area, we went to the OOIDA office near Kansas City. We were pleased to get the good advice they provided and shocked by...

Keep in mind that we had no time. We departed immediately to our next pick up. If the consignee agreed to pay to for debris removal and it was then decided that the building trash compactor would be used, another truck would have had to be called in to do that part because we would have been...

And you got paid for the value added work you provided.

An abomination? B.S. Common courtesies are courtesies because they are rendered without charge, like saying thank you after business is completed or asking a consignee exactly where to place the freight when delivering it with a pallet jack or inviting a concerned shipper inside your truck so...

Maybe so. I did not think of that at the time.

You made the right call for no other reason than our carrier strictly prohibits inside deliveries to residences. We can go as far as the inside of the garage and that's it. I'm sure the hospitality crowd in this thread will say it is no big deal to carry a piece the last few steps into a home...