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You know when you are on the other end of the phone listening to a complaint, then you can understand where I am coming from. If the person complaining gave me a phone number and a name where I could call them back, then it was taken seriously, but if I could not contact them, it was put into...

He won't make it in a reelection, 2011 hasn't happened yet and with all the new taxes starting next year, I will be surprised that our economy will be good enough to see the dow at 7000.

EB, I had the opposite happen. I get to the shipper, they have ten skids, I can only take 6 of them. They tell me another truck is on the way for the rest. So I wait for the other truck, it is an E unit, empty E unit and they take 4 and I take 6. I would rather let them take all of them...

Why does the full story need to be told? The former owner is working, the name is sold, the people are not employed. How many other sleeper companies went under because of the economy? How many truck dealerships went under?

She may also have no clue what the company policy is. Last year I was at one Indiana location where they lost its computer connections for the point of sale equipment so they had two people adding, figuring out the tax and writing receipts out while the manager and assistant manager were on...

Make a big stink with Pilot Corporate. Ask them if they are in the habit of turning away customers seeking shelter and then ask them where would be a better place to be in very high winds, in a building where there is a better chance of survival or in a car/van/truck? I would have told the...

Don't worry if there isn't anything that comes to it, just think of it this way, if you didn't call, then you didn't do your part to keep others safe. Remember professionalism is on both sides of the phone, even if you are professional and the safest driver on earth if the company isn't too...

Why is he commenting on a domestic issue? I didn't know he worked for the FBI. I just finished watching the ABC evening news and they had the BP officers on who "stop" this guy form flying away. They made the guy who "discovered" him on the flight out as a hero but forgot to mention the...

Regardless it is confusing, I caught the news this morning when they were complaining about the markets here being affected by the slump in the UK trades. But nevertheless, there is a compromise in their government, and I am glad it isn't mine. As for Greece, there is more to it.

Isn't load planners still a misplaced term? How about load finder or load manager or truck coordinator? OVM what's your dwell time?

Layout, we didn't cause the EU's problems. We are blamed because they, the countries who made bad investments need to blame someone but the fact is there is a lot more of their problems going on because of the policies they have used for the past century is finally causing them to implode...

OVM, So what is a dispatcher? How many of them know what it really takes to actually manage the resources?

Thanks Dave, I was too lazy to look up the name. They do FedEx work, they will do any Qualcomm work because they are a repair station for them.

But John how big is your fleet? If you are paying them to reward them because you as a carrier have problems getting a grip on the runaway OOS issues, that's one thing but if you are already adding it to the concept "keeping them moving, keeps them happy" and actually practicing that, then it...

Is it a van or a truck? Anyone can do the work, You will need some hand tools and a side cutter (wire cutters). The bracket should stay with the truck, the dome, the control unit and the head unit (keyboard) are to be returned. I have been told several times the wiring harness is thrown out so...

Kat, the purple people seem to be the worst of all. They need to actually train their dispatchers and CCs a lot better. There is a great big disconnect with a lot of them but the excuse about the qualcomm is the best one I heard in a long time. With that said, I want to praise John of Load...

How do you know they were from the south? Did you maybe think they were from Europe?

Lipton isn't bad. I used it for a while. Ever try their Green tea with Honey? I found that if I use the tea bags, it seems not to be as good as buying loose tea and uses a tea ball. I have some Gun Powder from China and Ceylon that's good - and yes it seems to be an acquired taste. I just got...

You have to ask why is cinco de mayo important in the first place and why would Mexico need our tourist money. I like Mexicans, I never had a problem with any of them but they are not the real problem, their government is. I don't begrudge those who come here to make a living by invading our...

Streak Look at it this way, if you got into an accident, what would that have cost you? Now apply that to someone else, like some single mom with two kids. Don't think you're a nice guy by not saying anything out in the open, this is the biggest issue I have with this industry, everyone seems...