In The News
Roadway launches specialized pickup and delivery service
AKRON, Ohio — Roadway reports the launch of its new Roadway Custom Solutions Specialized Pickup and Delivery Service.
In partnering with NonstopDelivery Inc., the new service is designed to provide customers with full service final-mile delivery throughout the United States, including Alaska, Hawaii and Puerto Rico.
The customized service offerings accommodate simple and complex final-mile deliveries to homes and businesses, Roadway says. Solutions will be provided for: online purchases, catalog sales, custom ordered items, strip mall deliveries, urban area storefronts and fixture projects. Typical products delivered under this new service include furniture, consumer electronics, appliances, fitness and recreational equipment, medical equipment, office and home improvement products.
“Customers have been asking for an effective solution for this growing segment of business-to-consumer deliveries of heavyweight goods,†said Terry Gilbert, president of Roadway. “Roadway listened and created a solution bringing together expertise from two best-in-class providers.â€
Added NonstopDelivery CEO Steve Senkus, “By combining Roadway’s extensive national linehaul network with NonstopDelivery’s final-mile distribution network, we’ve effectively created a door-to-door pickup and delivery solution offering shippers unprecedented performance and flexibility.â€
Roadway has more than 295 service centers in the U.S., while NonstopDelivery has over 210 distribution points and services more than 42,000 zip codes throughout the U.S.
The new program offers customers three levels of service, White-Glove, Threshold and Basic Delivery. Offering a variety of delivery options at each level, service can be tailored to the specific needs of shippers. The service includes web-based performance metrics and reporting tools that provide shippers with end-to-end product visibility across the entire supply chain.
Roadway is a subsidiary of YRC Worldwide Inc. Roadway provides transportation between all 50 states, Canada, Mexico and Puerto Rico. Service within Canada is provided by Reimer Express, a Roadway subsidiary.