What Does "White Glove-qualified" mean?

RichM

Veteran Expediter
Charter Member
White Glove is a division of Fedex CC.The trucks must have lift gates and they also prefer temp controlled (reefer) units. You will need to purchase furniture pads,extra load lock ,Etrak bars,extra straps,a tri pod hand truck,a pallet jack etc. You will be required to do inside deliveries and pick ups.This means unloading the cargo by hand and bringing it to the site where the customer wants it.You will be required to take training in Radioactive Materials and Explosives in addition to the normal Haz/Mat freight. You will also be required to pass a US Government DOD security clearance in order to haul classified freight. If you get a cargo claim from damage you will probably be let go from White/Glove. Lift Gate work can be very difficult at times. One other thing is you must be on board with FDXCC for a while and have a good on time record,no damage claims,and no accidents for a year.White Glove freight can be very expensive so they want only qualified capable drivers. In most cases they also want you to own the truck and not have your drivers running White/Glove shipments. One other drawback is that White/Glove dispatchers (who are quite good) will lock you into a express center just in case they get a load.You will be bypassed for Express loads until no trucks are left on the Express board.
 
Top