Other than some early teething problems with EGR valves, the Sprinters are holding up fairly well in the USA. It's not new, and has proven itself in Europe for many years.
It just can't find a friend as far as reputable dealers go in the USA. That has been my big question on repair or parts costs compared to the domestic jobs.
Mercedes dealers obviously didn't want it sold or serviced at their dealerships, van buyers don't like dealing with Freightliner big truck dealerships, so that leaves it to the Dodge dealerships and shops, who are now looking at this thing like it's from another planet. I test drove one, and it is very impressive. But, go to Freightliner dealers and look up the costs of some basic replacement parts- they should roll out the red carpet for you! Would you like some caviar with those brake rotors sir? Places like NAPA or Parts America don't stock Sprinter parts yet.
So, the trouble is we have a great diesel van that needs more friends, and it is built in the USA, so it is now a domestic van. FedEx Express was a major player in bringing it over here, and now UPS is using them, so in a year or two they might be on par with the Ford or Chevy vans as far as acceptance.
-Weave-