It’s easy to get wrapped up in all the things we have to do as owner operators to keep our business profitable. After all we do just to get to a load, then the customer keeps us waiting for our load. We do not earn any more revenue, unless you count detention pay, for time spent waiting on them to handle the business transaction needed to allow both parties to move on through the process. Does anyone consider the reverse? When the customer loads a driver quickly and then the driver expects to linger and just hang out at the shipper? Maybe the driver doesn’t have to be in a rush to get the load delivered or maybe they just didn’t have the log hours to leave the parking area. Either way, now it is the driver and his or her truck that could be interfering with the customer’s business.
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