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No, dancorn, all expedite companies are not like this. FedEx Custom Critical was slow to answer the phone and often indirect or evasive when we called them for info but when we moved to Landstar, that stopped. The difference is in the system and in the respect companies have for their...

When truckers end conversations with each other and move on to the next thing in their day or night, the parting comment is often "be safe." It's not "have a good day" or "have a great weekend," which is commonly said among non-truckers, it's "be safe." Since Diane and I opened a business...

Many expediters have load-from-hell stories to tell. The interesting thing about these stories is that the expediters don't give themselves enough credit. It would not be a load from hell if the expediter was willing to abandon the load, stop caring about customer service, forget about doing a...

Next time around we could use a person who listens less and hears more. With Ferro, she made a big show of and put a lot of time into listening to drivers but based on her actions, she did not hear a thing.

Tough crowd.

Anne Ferro resigns ... This is good news but I fear it will only make room for another stinker.

One thing to keep in mind when reading these ongoing stories about the future driver shortage is that the number of available drivers is not the only variable. If the number of available drivers changed, or if the number of hours they are available to drive change, the the logistics industry...

That's it! Some of the most in-love people you will ever see are crisscrossing the country in trucks, happily living, working and playing together on the road. There are other married couples who, while happy in their present circumstances, would be at each other's throats after just a short...

If you are going to dedicate a year of your life to enter a business in which you have no net income at all, you would be wise to consider another line of work. While it is true that many expediters drive broke year after year, it is also true that others prosper nicely and for some of those it...

Is Landstar still the leader in expediting? That question can be answered in a number of ways depending on what you mean by leader. Until we understand exactly what you are asking, the question cannot be properly answered. I can say that moving to Landstar Experess America was the best move we...

For a simple beginning, start with 33% of your gross revenue and dial it in from there as your bookkeeping and tax practices improve. Example: If you are paid $500 for a run, put away 1/3 of that amount: $500 x.33 _______ $165 Formula: Gross Revenue x .33 = amount to put away for taxes. This...

Chrome!!!!

Robert, While your concerns are well placed and questions well asked, your posts seem to indicate a reluctance to fully embrace your obligations as a self-employed business person. Your task is not to put money away to meet a future obligation. Your task is to meet your obligations now by...

You are thinking a lot about what your "buyer" should think, expect, do and see. That opens you up to the predator/parasite drivers out there who target people like you. They are better at the game than you and, no, you will not see them coming. Masters of exploiting the seller's or fleet...

Good point. Automotive parts are being made by 3D printers too. If just 10 percent of housing-related and automotive-related freight is eliminated by 3D printers, what will the impact be on the transportation and logistics industry? When the day comes where I can order ahead and then go to my...

Progress continues toward self-driving cars and trucks on the public roads. See this. My first guess at an American application: self-driving taxis in New York and other large cities.

Our transition out of expediting and into the fitness business is now complete. The truck was sold a few weeks ago and our first Anytime Fitness club opened Monday. We hauled our last load in December, 2013. Delayed by government inspectors and mandates, it took seven months to build and open...

I remember seeing Stu years ago sitting alone in a tiny booth at MATS, promoting his new idea and company. Sylectus grew to become one of the most influential forces in expediting. It is a great success story. Stu's accomplishments are hard earned and the fruits of his labors are well deserved.

Except for the dog, your story sounds very familiar. Diane and I left white-collar professions to become expediters; not because we needed another job, but because we were up for a new adventure. Expediting became for us a ten-year career that enabled us to spend more time together, simplify our...

Well said. Additionally, a good agency is important too, perhaps more important. It took us a while in the industry to discover the CIS agency and get past the idea of deviating from the insurance company FedEx Custom Critical recommended. But once we did, there was no turning back. After...