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And that, ladies and gentlemen is the history of expedited freight in a nutshell. FedEx Custom Critical -- previously Roberts Express -- develops a new market, starting with expedited freight itself. Competitors enter the new lucrative markets and price, service and quality competition begins...

Not everyone talks negatively about their former employer, carrier, customers, or other business entities or associations. Some people are very careful to keep things professional and positive. Look at the Open Forum. There are many active members that have changed carriers. What percentage of...

The Garmin 750 has that feature.

Habbit works for me. Name recognition works for me. It matters little why the customers call. I can only haul one load at a time. As long as I get that, I'm happy. :) At present, my one load at a time has come less often than before (we could increase our run count from current levels but don't...

I'm afraid I can't tell you. As I said above, we use CoPilot Truck almost never. I have never compared Garmin routing with CoPilot or Delorme Street Atlas USA, which we also use. Having been doing this for five years, we have a pretty good idea where the truck stops are, and the scales, and...

Absolutely! The shippers you mention have done their research and believe the same thing you do. They believe they would be better served by another carrier such as Panther II. Why do they then call FedEx Custom Critical to haul their freight? I don't know ... I guess they must have their speed...

Well, ain't that a kick in the head? We bought a Garmin Nuvi 750 not long ago which was our first dash-mount GPS device. Becoming sold on it we just paid our Volvo dealer to route the power wire to a power supply inside the dash. That was to preserve the clean, uncluttered look we like to...

Or, for many expediters, the trick has been to find a company they actually like and are proud to associate with. In the Open Forum, when people rise to praise their carrier without reference to another carrier (as in cloaked bashing of one's former carrier), one or more people usually respond...

I did not check Bridgestone. I have a brand loyalty to Michelin. I know that brand loyalty can result in paying a higher price for tires and I am certain that there are people out there with stories to tell about how other tires do just as well. That's OK. I like having Michelin tires on my...

I have posted it many times. For clarity, let me post it again. There is not such thing as the best carrier. There is only the carrier that is best for you.

You do like to make things personal and take things into the dramatic, don't you? "Have you been living in a cave?" is not an attack. It is a straightforward figure of speech. Get over it.

It's a double step drop up, and I'm asking Diane to give me two for Christmas! :D

Have you been living in a cave? I have been in this business over five years and not a month has gone by where I have not heard some trucker, including many here on EO, moan and groan about not making the money they used to. It is part of the background noise of thus business. You can verify...

A day or two ago I, a FedEx Custom Critical contractor, handed two Trip-Pak envelopes to the UPS man who was unloading the Trip-Pak box at a truck stop. There is some humorous irony in that.

Oh Yes! :D

Not in our case. We have noticed a slowdown in freight but it is a recent development. Most of 2008 has been just fine. Our revenue is down not because of freight reasons but personal choices to spend more time out of service and go home more often. In the last several weeks we have noticed a...

We bought eight new drive tires yesterday. Once ready to swap eight dual drive tires for four Michelin super singles (Michelin X One), we ended up going once again with dual drives. The reason was simple. Michelin could not deliver the X One tires. We ordered them weeks in advance but no tires...

I believe rates will go up when the economic recovery begins. Trucking industry economists and analysts are all talking about the truck capacity crunch that will develop when the economy picks up. This will shift the balance of pricing power from the shippers to the truckers. As general freight...

Back to the post that started this thread, the November retail numbers are being reported now (not just Black Friday numbers). Thomson Reuters tracks sales at 35 retailers. Reports are in from 24 of them. As reported by CNN, "Thomson Reuters forecast that last month's overall same-store sales...

I have the same memory. My dad took me down to the bank. I deposited my first-earned paper route money and walked out with a passbook showing my savings account balance. When I went in with subsequent deposits the people in this small town bank knew who I was and treated me like I was a VIP...