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Update: We spoke to management yesterday and were told that in the future when we provide our own "captured" Kenworth parts that Danny's would not normally have in their parts stock, we will no longer be charged the driver supplied parts surchange. We were told this policy had been placed in...

Greg, Your comment is in no way a personal slam (or taken as such) because you chose to word it in a professional manner. That is appreciated! You are correct as there is in part emotion influencing our decision. That's not always a bad thing. As for the wash, regardless of their cost, we...

Point well made. But, I did not state my policy is to give everyone three strikes, and I only stated that I was over charged once, that being for the universal joint. Are they taking advantage of their customers? Or are they using business practices that aren't the norm and badly thought out...

Update: Although we were told there would be no manager in until Monday morning that had authority to do anything regarding our complaint, we learned there was in fact a general manager on duty (Sunday) that could. I arranged a meeting and my wife and I expressed our concerns and discontent with...

Kenworth in Phoenix charges much more per hour on labor. They are next to impossible to get into for work on the weekend when we are typically laid over in Phoenix. At almost 80' long they are extremely hard to manuver around in and get out of with our trailer. We prefer locations where we can...

As many have seen in my past post on this forum, I'm a VERY fair man and try very hard to give my fellow man/woman a second chance to redeem themselves. Maybe to the extreme at times. But as many here have also learned, I also have a point of no return. My method is simple. I give a "three...

Being a small business owner myself, I prefer to take my hard earned money to other small business owners and spend it rather than giving it to the large corporate owned businesses. We (small businesses) are what built this country, and we need to support each other. But not take advantage of...

So what you are saying is the day I show up at one of these locations and they deem my breaker bar as a potentially lethal weapon, I could be forced to surrender that at the gate? Afterall, I could put a real hurt'n on somebody with that if needed! So I wonder how they would expect me to...

We feel very fortunate and blessed that most all of our customers are great. I believe many of the others would go that extra mile if in the same situation. We really feel most care about their aviation drivers. I've not been made to feel this way from past customers in other types of freight...

In another thread I started, I stated that we would be working during the Forth of July holiday. Altough we wished to service a customer in need and we were the only truck in there area with space availible on our deck, the forth is our wedding anniversary. We were in hopes of celebrating it not...

We will be working over the holiday. Not by choice. But out of desire to serve our Air Force. Today we picked up two thrust reversers for one of their C-17 Globemasters. They are going back to be redone and then placed back in service on the waiting aircraft The reverser acts as a braking...

We will be working over the holiday. Not by choice. But out of desire to serve our Air Force. Today we picked up two thrust reversers for one of their C-17 Globemasters. They are going back to be redone and then placed back in service on the waiting aircraft. The reverser acts as a braking...

Well said Phil. Not only is this driver a credit to us all, he/she is probably responsible for your cabs and sleepers being turned upside down the next time you show up at this site. I'm sure they will be thinking if one (FECC) showed up with a gun, surely the rest may try to do the same and not...

Of the three carriers I've been associated with during my trucking carreer, only one did not pay 100% of the FSC to the truck. That was the carrier prior to the one we are currently leased to. IMO to only piece of the pie that the carrier should be withholding is a small percentage of the...

That is true. But when have we (commercial vehicles) seen consistent enforcement from state to state or even county to county when it comes to enforcing federal rules concerning the operation and safety regarding commercial vehicles?

Who would want to risk using a strap that long before replacing it? Certainly not us! Straps are cheap $15-30 each. 20- 2" and 20- 4" straps replace once a year (or as need), much less expensive than replacing freight or worse. We believe one must spend monry to make money, including...

As an open deck hauler myself, I find nothing in the U.S. cargo securement rules (49 CFR S392.9 & Part 393) that specifically forbids this practice of securing straps to a deck. The Canadian rule (NSC Standard 10) does state as follows: "In Canada, securement devices MUST be routed inboard of...

And how many of today's teenagers would have done it as unselfishly as she? How many after being injured in a car accident during the run would have given up and gone home. When her own father suggested that she end the run in DC, she said NO, I'm going all the way. If you go to...

Yesterday afternoon Jasmine J. Jordan (Jazzy), a seventeen year old girl from Dalton, MN completed her cross-country run from Los Angeles to NYC at Times Square www.runwithjazzy.com. This 3100 + mile run began back in Sept, 2009. Why? In memory of Sheila Kay Grothe, and to draw attention to the...

And that is where we come in, hauling replacement parts to the planes to keep them flying. The photos below are of the run we are currently on. The load consist of a full set of landing gear, a thrust reverser and fan cowling for a jet engine, and various other parts. All are from a DC-8 jet...