aileron
Expert Expediter
Today I found what appears to be a glitch in the CLink system. I was checked into Alexndria express center and I was sitting 49 miles south at Walmart, exit 130 in Fredericksburg. The whole day goes by and I don't get any load offers. I thought that was strange since always I get an offer. Anyway, I decided to check to see where the CLink shows me. Sure enough, I was shown to be in Enon, VA. Enon is about 40 miles west of Richmond on I64, or about 90 miles away from where I was sitting. Note that I did not pass by Enon before I got to Fredericksburg. If I did, it could have been that the CLink did not update my position before shutting down.
I called in to inquire about the situation and they supposedly updated my position. I go online to check and it still showed Enon, VA. I called in again, and they told me that I was 49 miles from Alexandria, so I was thinking that even though it said Enon, they must know my position since I was 49 miles away from Alexandria.
A few hours later I got a load opportunity picking up in Chester, VA, or about 74 miles south of where I was sitting. I accepted it, and then I saw that my DHPU was 9 miles instead of 74.
So either way you put it something was wrong. If they thought I was 49 miles south of Alexandria, my DHPU should have been 74 miles. If they thought I was in Enon, VA, the DHPU was supposed to be 56 miles, instead, they thought I was somewhere else, 9 miles away from Chester, VA. I called in and got the pay adjusted properly.
So, why did I take the time to write this all out? Because even though I had my pay corrected, I still think that this is where it all stopped, and the glitch is still there. I just hope that someone higher up reads this and it gets fixed. And I am bored out of my mind, and I needed to do something.
I called in to inquire about the situation and they supposedly updated my position. I go online to check and it still showed Enon, VA. I called in again, and they told me that I was 49 miles from Alexandria, so I was thinking that even though it said Enon, they must know my position since I was 49 miles away from Alexandria.
A few hours later I got a load opportunity picking up in Chester, VA, or about 74 miles south of where I was sitting. I accepted it, and then I saw that my DHPU was 9 miles instead of 74.
So either way you put it something was wrong. If they thought I was 49 miles south of Alexandria, my DHPU should have been 74 miles. If they thought I was in Enon, VA, the DHPU was supposed to be 56 miles, instead, they thought I was somewhere else, 9 miles away from Chester, VA. I called in and got the pay adjusted properly.
So, why did I take the time to write this all out? Because even though I had my pay corrected, I still think that this is where it all stopped, and the glitch is still there. I just hope that someone higher up reads this and it gets fixed. And I am bored out of my mind, and I needed to do something.
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