update on truck damage

[Crazynuff]

I mentioned on another thread about a C.R. England driver backing into my truck then trying to deny damage . There was discussion about validy of digital photos , the need of witnesses , etc . I just wanted to let you all know England has a very cooperative insurance carrier . When I came home to reset my hours I got my truck serviced and got damage estimates Monday . The insurance carrier (AIG) was closed due to MLK Day . I called them Tuesday and faxed 2 estimates and a police report . They asked me which body shop I wanted to go with and said they'd send out a check . They told me to send proof of gross income for the past couple of months along with expenses . I faxed that yesterday and they called today saying they figured a weekly income , divided it by 5 and will pay that amount per day while the truck is in the shop . All worked out well but I learned a lot . While I used to do a walkaround of my truck most of the time before leaving a parking space ,now I ALWAYS do it . The truck wasn't parked 15 minutes when it was hit . When I park at a truckstop I either try to park away from semis or at a middle row where trucks drive through rather than backing up . The advice on cameras was good and witnesses may be essential . Along that line it's good to offer yourself as a witness when needed . You might prevent someone from eating damage that wasn't their fault and more importantly protect their safety record and keep their insurance costs down .

 

[Glen Rice]

I hope it does work out for you. It ain't over untill you have there money in your hand. Just be careful thinking this is all settled. Do you have a claim number, are you recording your conversations? At least keep a jornal of everytime you call and of course who you talked with. Caution is the word here.

 

[DocRushing]

Crazynuff:
I'm glad that you reached the insurance carrier -- and that they have treated you well.
Did you find them through a state office in Utah?
I hope that I helped you.
Best wishes,
Doc.

 

[raceman]

I had a CRST truck smack one of my trucks. AIG was the Insurance company. Be careful dont spend any money that you do not have. Wait for the check. I had a heck of a time getting my check from those incredibly nice prople. A few folks on here gave me advice including DOC. I did get my check but it was not without pain. I kept a log of my calls to them as is suggested in an earlier post. I had to end up telling them of my call and claim with the State Insurance Boys. Then they expedited a check. Be careful until you are with check in hand. Best of luck.




Raceman
Two Straight
owner
part time driver of one of my trucks and local TT
15mon.OTR Expediting
1 yr local Expediting

 

[Crazynuff]

I'm still able to work with the truck until the check comes in . The England office in Utah gave me the AIG number in Atlanta and they referred me to an adjuster in Des Moines . If the check comes in next week I'll be able to get the truck repaired then . The body shop has worked with AIG before and did say they are fair but slow .

 

[raceman]

I had had an agent in Des Moines as well. His name was Rivers. He was a very nice guy and when pressed he did get me the money. I think it was DocR that told me how to force their hand and when I did they jumped. I had the check within two days I think. It was very fast once I used Doc's advice. Good Luck. I am sure they will pay you I just wanted to let you know not to tie your truck up expecting to use their money to pay. Hope it works out quickly.

Raceman
Two Straight
owner
part time driver of one of my trucks and local TT
15mon.OTR Expediting
1 yr local Expediting