In 2015 I noticed more people talking about exceptional customer service and they are becoming loyal customers. Like it or not as a consumer we have many choices and if you want our business we want to be treated right.
Examples:
Our daughter Brandy went to a shipping store with a box to be shipped back to Amazon. Hopefully you have never had to use Amazon customer service but if you have you know they have great customer service. Her luggage had a stain, she called Amazon and they issued a return label for the box. No arguing just good customer service. Next she went to a shipping store and being Brandy she forgot to print the label or to even tape up the box. The shipping store said "No Problem" use our computer to print the label.
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Examples:
Our daughter Brandy went to a shipping store with a box to be shipped back to Amazon. Hopefully you have never had to use Amazon customer service but if you have you know they have great customer service. Her luggage had a stain, she called Amazon and they issued a return label for the box. No arguing just good customer service. Next she went to a shipping store and being Brandy she forgot to print the label or to even tape up the box. The shipping store said "No Problem" use our computer to print the label.
READ MORE...
