bulletbob36
Expert Expediter
Although I am sure some of you have had good experiences with Ellenbaum truck sales. But this thread is about those that feel they have been taken advantaged of by Ellenbaum.
I have recently bought a straight truck from John Ellenbaum and most of our dealings have been thru e-mail until the day I picked up the used unit. During our conversations I repeadetly told and was reassured that this unit had nothing wrong and was in good working order. 2 weeks after I picked up the truck I started to have electrical issues and had to put it in the shop to find out that there was open wires and 4 shorting oput wires in the box. When I asked John Ellenbaum about this he said that he had this issue before and for me to change out the tail lights to LED lights and this would solve the problem. well it didn't. 1000.00 later is when they found these wires. In addition they noted that the Turbo is failing, the transmission cooler is leaking, there is a hole in the cab airbags, The tires are dry rotted and various sizes, The Airlines to the breaks were hydraulic lines not airlines, the airlines and wiring was run outside of the frame from cab to tail end, and that the oil was burnt and needed a serious PM done. when I picked up the unit I was told that a PM was just done and there were dates written on the filters.
Now I assume 1/2 the responsibility because I didn't go thru the truck 100% before I left his shop, it was -35 below and wanted to get going and took his word that everything was good.
When I asked John Ellenbaum how he wanted to handle this he replied "Sold as is" so this is a fair warning to all that will do business with Ellenbaum Truck Sales """BEWARE"""
I have recently bought a straight truck from John Ellenbaum and most of our dealings have been thru e-mail until the day I picked up the used unit. During our conversations I repeadetly told and was reassured that this unit had nothing wrong and was in good working order. 2 weeks after I picked up the truck I started to have electrical issues and had to put it in the shop to find out that there was open wires and 4 shorting oput wires in the box. When I asked John Ellenbaum about this he said that he had this issue before and for me to change out the tail lights to LED lights and this would solve the problem. well it didn't. 1000.00 later is when they found these wires. In addition they noted that the Turbo is failing, the transmission cooler is leaking, there is a hole in the cab airbags, The tires are dry rotted and various sizes, The Airlines to the breaks were hydraulic lines not airlines, the airlines and wiring was run outside of the frame from cab to tail end, and that the oil was burnt and needed a serious PM done. when I picked up the unit I was told that a PM was just done and there were dates written on the filters.
Now I assume 1/2 the responsibility because I didn't go thru the truck 100% before I left his shop, it was -35 below and wanted to get going and took his word that everything was good.
When I asked John Ellenbaum how he wanted to handle this he replied "Sold as is" so this is a fair warning to all that will do business with Ellenbaum Truck Sales """BEWARE"""
