"Carroll and Dora have been contractors with us for more than nine years now, and day in and day out, they are the utmost professionals.
The customer is always #1 to them, and they provide unparalleled, outstanding service on every shipment they handle."
- Scott McCahan,
Senior Manager, Contractor Relations and Safety
FedEx Custom Critical
Ready to Serve - The Citizen Soldiers of Expediting
There are other folks in this industry who have yet to be called, but state that they are prepared when the time comes.
Not all of the reservists who are activated will be headed overseas and combat areas, but rather, will fill positions vacated by other personnel who will be assigned to those regions of conflict.
Driver Profile: Mike Klinger
"I compare this business to that of being a fireman; you never know where you're going next, only that it has to be done now."
A look behind the scenes at Panther II Transportation, Inc.
Rick Buffington is the Director of Operations for the Medina, OH-based Panther II Transportation. During Expediters Online visit, Rick was a busy man indeed - fielding questions from his personnel, answering the phone and dealing with this intrusive interviewer. He was also busy with an ISO 9002 audit re-certification, an industry standard of excellence.
Driver Profile: Matt and Katy Foscue
"The key to any business is customer satisfaction. It's easy to forget that the customer is the real boss. The impression you make on the customer is very important."
Traveling With Fido
I'm sure you'll agree with me when I say OTR expediting is more than a job, it's a way of life. It gets downright lonely out there. Pets relieve some of the boredom and a heck of a lot of the heartache. I've never carried a pet on a truck with me, but I don't blame those who do.
Eighteen Wheel Expediters: Ben and Melanie Easters
"Expediting is not for everyone. The difference between general freight and expediting is like apples and oranges. It's two different careers." - Melanie Easters
Top Expediter: Clayton King
"I could see everytime I came home that Clayton wanted this (truck driving) for himself." - Patricia Smythia
Make a Difference: Become a Trucker Buddy
Trucker Buddy organization allows children the opportunity to explore the America that most Americans never, in their entire lives, get to see.
Expediter Profile: Rich and Mary Moore
This couple discovered Roberts Express in 1987 and have seen many changes since then, including the change over to FedEx Custom Critical.