well, lets see. today, i got to the shipper early, but had no pickup number. so i was 4th to get loaded. and late out of shipper. so i was late arriving to the wrong place for the cons. it turned out to be a cow field. even google said it was a cow field. so i call dispatch, who then calls customer service, who tries and tries to get hold of the shipper, and i run out of hours while doing the monkey chase the weasel game. not my 11 mind you, but my 14, cause they wont give solos a 500 mile run, if it is 500 loaded, but 500 in combination of deadhead, and loaded, well that's different. like 230 deadhead, and 260 loaded. no problem. im mad at this point, so ill probably get nasteygram from safety. i haven't had one of those in 2 years. sorry.
well i get directions from dizzy, only they don't tell me what gate, and the first sign i pass says gate 77. i call back. there looking. i give up, and go into the main gate. good choice. arrived at cons, notice all the do you have your twick card signs. Hm, i don't have one of those. Check in with security, she is expecting me... finaly a brake, but da guy who ordered it, well he is busy with family life or some crap, so he says rejected,,,reschedule. so now i'm down till whenever they decide they want it, i don't know at this time, and ill have to start my 14 hour clock when they decide they do. so tomorrow is killed as well.
they pulled me off another load for this " spotlight account " load.
shouldn't things like directions be johnny on the spot for spotlight accounts?????
and pickup numbers be ready and available without the phone call shuffle???
and what about communicating delays and such with the customer???
I know this seemed like just a whine post, but i think we are neglecting some of our stuff on the office side of things. and that makes our stuff on the truck side of things, a tad bit harder.
