Part of what makes expediting expediting is the unpredictable nature of the beast. Plans can be made and expectations can be formed but circumstances develop that make it challenging to stay focused and perceive things well.
When you find yourself sitting longer than you think you should, doubts find fertile ground in your mind and it gets easier to think about the business or the market in ways that do not serve you. Drivers sometimes experience a slow streak and start wondering all sorts of things that would not even occur to them if they were busy.
This is where having a network of expediter friends can be helpful, especially if they are working the business the same as you (truck type, solo or team, same carrier, etc.). When you find yourself sitting and the doubts start running through your mind, you can call your fellow expediters (not one or two but five or six) to get their take on what is going on.
Maybe your carrier lost an important customer that you did not know about. Maybe it has been slow for everyone in the last few weeks. Maybe the price you demand to run has become just a few cents per mile too high to get freight on your truck.
Developing a network of trusted business associates gives you the ability to talk to them and accurately understand what is really going on. It works. More than once I have called friends and asked them, what are we doing wrong? Why are we sitting when everyone else seems to be moving? More than once the responses have chased the doubts away and helped restore my faith in business decisions previously made.
If you are not a committed introvert, it is easy to build a network. Expediters bump into each other all the time at truck stops, carrier meetings, EO events, truck shows, and loading docks.
When there is time to talk, try to avoid talk about the weather or sports or entertaining war stories. Talk instead about the business. Over time you will meet people who run as you do and seem to have their heads screwed on straight.
Theirs are the phone numbers you want to collect. They are the ones you want to call every now and then to visit with by phone. They will share not only what is going on with them but with others they also know. By investing a few hours a month in calls to say a half-dozen friends, you can learn what is going on with two or three dozen expediters who run as you do, and with that information in hand, you can adjust your practices as needed.
Here is an example. A friend told me the other day that a reliable and high-paying shipper that happens to be located in a remote area has stopped using straight trucks and now uses only E-units. Diane and I have in the past not hesitated to go into that area because that shipper would often get us out. But if it is true that a shift to big-rigs has been made, we would think twice before going there again.
I seldom take any statement about expediting at face value and will follow up with other friends and our carrier to see if that statement is actually true. That's why you want to have more than one or two friends in your network. Just because someone thinks something is true about a shipper, it does not follow that it is.
A lot of people get into this business because they like the freedom and solitude. Solitude is good but networking with others who run as you do can be mentally and financially beneficial.