ELD Device Info request....

lugnut1

Seasoned Expediter
What is your companies policy regarding what you are to do if your electronic logging device fails. In particular what you are required to do regarding number of days before your unit must be back in working service.

Have any of you had a ELD failure? If yes what do you believe was the approximate amount of monetary cost to you because of the ELD malfunction.
Thanks in advance. The lugnut
 

lugnut1

Seasoned Expediter
Thanks layout.... The logbook seems a minimum requirement. Does your company have a maximum number of days the ELD can be out of service? What is their policy regarding your involvement if effecting repair of the ELD? Such as.. Deadheading to a repair facility at your expense, packaging the unit and shipping, reimbursements... etc. thanks in-advance for your input, we are in the process of writing our policy for ELD's and want as liberal a policy as possible.
 

layoutshooter

Veteran Expediter
Retired Expediter
Thanks layout.... The logbook seems a minimum requirement. Does your company have a maximum number of days the ELD can be out of service? What is their policy regarding your involvement if effecting repair of the ELD? Such as.. Deadheading to a repair facility at your expense, packaging the unit and shipping, reimbursements... etc. thanks in-advance for your input, we are in the process of writing our policy for ELD's and want as liberal a policy as possible.

Don't recall a "maximum" time it can be out. Just had to get it fixed as soon as we could. Deadhead was at our expense. We pay "insurance" on the units as part of our fee, we have NO further output of cash other than that. When we have to mail we get prepaid shipping labels.

We have replaced and shipped one unit and been into repair shops several time. There is a loss in time and fuel, but not much. Normall done in a couple of hours.
 
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