Fuel for Thought CS

chillout

Administrator
Staff member
On Time Media Staff
Two words that can have a huge impact. Many people complain about it when they receive a less than adequate version of it, and nowadays it seems nearly non-existent, or at least hard to find. When you are looking for it, you want the best you can get.

Customer Service. Most people know it as an 800 number to call and (try to) resolve an issue with a company. You are the customer, you have a problem and you want satisfaction. There is a certain degree of satisfaction you expect when you purchase goods or services. Whether you purchase a steak dinner or hire a lawn service, you expect to receive what you paid for, and if it is unsatisfactory to you, you have some options. You can ask for the product or service to be replaced or corrected, ask for a refund or ask for a reduced rate for the subpar product or service.

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