On Hold Record Shattered

**greg334** · 03-02-2010, 11:44 AM

Obviously the execs who were on the road didn't experience any of the normal things Panther driver's experience.

What would happen if they had a 30 minute hold time?

**Slo-Ride** · 03-02-2010, 12:10 PM

Just remember all these carriers work for us,,We dont work for them. (at least thats what the orientation folks said).

Wait time on phone for us has gotten just as bad..Now its nothing other then macros over the QC..Show arrival dont answer phone if freights not ready and collect wait time,No more using my phone to keep em informed.Dont go out of service for repairs anymore,,Just turn the load down if one hits ya..Im still asking safetly how to log phone time,,Losing up to 1/2hour on the loaded call..its realy gotten crazy..
Not the way I like to operate but what goes around comes around

**Falligator** · 03-03-2010, 04:31 PM

I too was out of service due to a safety hold due to that cracked windsheild, I had to contact driver relations to get them to send a message to the safety department because I was on hold for 45 min and I got disgusted and h/u the phone. Just call D.R. dept...they should get the ball rollin.

Let em know the longer you sit there, the longer you can't run to canada and they will put you back in service right away!....LOL

**Desperado** · 03-04-2010, 05:13 AM

why go on saftey hold get repairs done just put truck out of service your self then back in

**dhalltoyo** · 03-04-2010, 11:53 AM

There's a new sun
Risin' up angry in the sky
And there's a new voice
Sayin' "we're not afraid to die"
Let the old world make believe
It's blind and deaf and dumb
But nothing can change the shape of things to come

This lyric came to mind after reading these posts.

It matters little if anyone else knows that we are correct in our thinking (usual, reasonable and customary business practices); it only matter that we know our thoughts are correct, because...Nothing can change the shape of things to come.

PS. Without using google can you guess who originally wrote the song "Shape of Things to Come"?

**highway star** · 03-04-2010, 12:34 PM

("Twilight Zone" theme plays in the background)

**Moot** · 03-17-2010, 07:05 PM

I attempted to go back into service this afternoon but apparently the QC system is down, AGAIN!. So I decided to call in to be put back in service. 28 minutes on hold before I hung up. I just didn't have it in me today to try and beat my personal best of 72 minutes. Maybe tomorrow.

**Bruno** · 03-17-2010, 07:16 PM

Originally Posted by Moot

I attempted to go back into service this afternoon but apparently the QC system is down, AGAIN!. So I decided to call in to be put back in service. 28 minutes on hold before I hung up. I just didn't have it in me today to try and beat my personal best of 72 minutes. Maybe tomorrow.

Come on Moot you can do it.

**aristotle** · 03-17-2010, 08:20 PM

You want to be in-service? Just deem it to be so.

**Turtle** · 03-17-2010, 08:30 PM

Or better yet, e-mail Sean that you've been on hold for a week, the QC doesn't work, and you'd like to go back in service.

Another options is to block your caller ID and pretend to be a customer. They hate that, but I don't care, and it will get you to a CSR who can at least e-mail Driver Relations to put you back in service.

**Moot** · 03-17-2010, 09:00 PM

Finally I got back in service. My QC messages traveled through the atmosphere and ionosphere where it was deflected to the pathosphere and finally received by the Panthosphere. I'm officially in service and number 5 on a 2 a day board. I should have stayed in service the whole time and declined any load offers that may have come my way.

**Turtle** · 03-17-2010, 09:10 PM

Maybe you'll get a load to Fargo.

**RLENT** · 03-18-2010, 03:22 AM

Originally Posted by Turtle

Maybe you'll get a load to Fargo.

Or Bezerkistan .....

**Moot** · 03-18-2010, 10:39 AM

Originally Posted by Turtle

Maybe you'll get a load to Fargo.

Fargo is bracing for the annual spring floods. Anyone crossing the Red River between Wahpeton and Grand Forks in the next couple of weeks should check for road closures.