Not Happy like many of You

**Bruno** · 03-17-2010, 02:55 PM

Originally Posted by RLENT

..... except that you didn't

I just set it up and was showing her how to post.

**OntarioVanMan** · 03-17-2010, 09:53 PM

Originally Posted by Doggie Daddy

When is everyone going to figure out that these "driver councils" are NOT for the driver.

They are in fact for the company,so that the company can have that warm fuzzy feeling that they are doing something for the unwashed masses,when in fact they are not.

What are we twins? I just said almost the very same thing to our Driver Support person to-day when I was in the office...

She apologized about how long it was taking to set one up...I told her to forget it...most of us out here know it is more of a company thing.. like "look what we do for you" and they get the warm and fuzzies...They'll sit around a table and management will listen, doodle on a pad and it'll be..."we'll look into it" or "we are working on it" I said she just has to keep the lines of communication open more and spend time listening to drivers vent and whatever...like you know a two way flow...I said her job title was Driver Support...NOT Management Support....

**OntarioVanMan** · 03-17-2010, 09:55 PM

Originally Posted by greg334

But then OVM there is the need to have "dispatcher" to explain that this is an actual customer or a customer off a load board.

Why? Do we be miserable to one and not the other?

**iceroadtrucker** · 03-17-2010, 10:31 PM

U said U been here 7 years.. Well longer than I have been out here. Expedite is what I have been doing.
If I knew I could make a 1000 a week every week Id switch to a regular company as I like to run not This Crap of siten.
But I here allot of Company Driviers Complain they dont get the miles

I can tell you this outta all the Co Drivers I have had, I know of only 3 that can stay in the seat and outa the 3 only 1 other that I can say is a constant. could take it and Hang . Didn't have to stop eat all the time was read to rock go go go
Vespa Gohalas

That being said I need to run like that all the time a constant. not sit 4 days and Get Lied to about loads.

It Happens all the time oh the select few they move. But I look at them and I'm Smiling There is a bigger House Cleaning coming. They just wont admit to it.

Weather I'm at Expedite or some where Else

I here US Express Lease Operators are making pretty good money and they are Moving Moving Moving.

The-Teams are making the Money and are Moving Moving Moving. Ya Vespa said he make more now then when he drove for Expedite.

Expedite is what it is. sometimes its good sometimes its not good.

Sometimes you just want to cut liars tongues out.
Get my drift.

Nice ride Wheres the Generator

Now get off the Fence.

Lets Ride

**greg334** · 03-17-2010, 10:34 PM

Originally Posted by OntarioVanMan

Why? Do we be miserable to one and not the other?

No that's not why.

Here is the deal.

I take a load from an agent who has a customer. I get there and it is the same scenario as I posted, instead of one skid, there is three skids and instead of it being 300 lbs, it is 2500 lbs. Oh and it is all hand load, not pallet break down but hand load with a pallet jack.

So because this is a customer of the agents, he/she can go back to the customer and explain the problem then recalculate the cost.

Got it?

So I accept an agent's offer and the same scenario but now I have a bit of a problem. They bid on the load, got the load because out of 10 bids he/she was the lowest and I may get the omnipresent dispatcher statement "I will cover you on the next load" and get to hear how this will help the company out, yada yada yada trying to talk me into taking it as I agreed to it.

The second situation may not happen a lot but it does.

That's the difference.

**OntarioVanMan** · 03-18-2010, 12:02 AM

Originally Posted by greg334

No that's not why.

Here is the deal.

I take a load from an agent who has a customer. I get there and it is the same scenario as I posted, instead of one skid, there is three skids and instead of it being 300 lbs, it is 2500 lbs. Oh and it is all hand load, not pallet break down but hand load with a pallet jack.

So because this is a customer of the agents, he/she can go back to the customer and explain the problem then recalculate the cost.

Got it?

So I accept an agent's offer and the same scenario but now I have a bit of a problem. They bid on the load, got the load because out of 10 bids he/she was the lowest and I may get the omnipresent dispatcher statement "I will cover you on the next load" and get to hear how this will help the company out, yada yada yada trying to talk me into taking it as I agreed to it.

The second situation may not happen a lot but it does.

That's the difference.

I've had things like that happen and not once have a taken it on the chin...I call customer service that handles things like that and wait for the approval to go ahead...either the customer agrees to pay or E-1 takes it out of their own pocket..I have yet to drive away empty.

**RLENT** · 03-18-2010, 01:35 AM

Originally Posted by Bruno

I just set it up and was showing her how to post.

Oh ..... well ....... then nevermind .....

**nightcreacher** · 03-18-2010, 06:58 AM

Whats the big deal here?If a van can take a 2500 lb load,it doesnt matter if it weights 1 lb or 2500 lbs,its still a van load.The only thing that changes,is the hand load and unload.This should raise the price of having fun.If the carrier can't adjust the pay,then to me its a reason for turn down.

**Dynamite 1** · 03-18-2010, 07:30 AM

as for calling in, in a case like this, that is the proper thing to do. the only problem with it is you are getting the backdoor about 80% of the time. the only time i consider the negotiations legit is when im on a conference call. the rest of the time you call in tell them the problem, they put you on hold or tell you they will call you back, come back on the phone and the situation is resolved or worse case do it or dry run. most of the time they should just simply say hang on and let me see if they will allow me to give up any more of our profit. the money is there most of the time already without bothering the customer. which in hindsite brings us around to the old ? if this is so then why cant you give me a better rate from the get go. does it really matter what you call the money when you are on the dock trying to load. its either a dime more a mile up front or 50 bucks addition after the fact. not to say i agree with shippers changing the load, it does happen but this goes both ways. we often p/u much less than we are told, so should that be taken into consideration and money taken away. NO as a rule as long as the difference is not huge and it doesnt require much effort i will take care of it myself. if it does then i play the game, and pretend to think im getting something.

**OntarioVanMan** · 03-18-2010, 10:56 AM

It has worked in reverse for me many times..told it was a sprinter load and it was a CV load...did I call in and ask for LESS money? Don't be absurd!

....Yes it does work both ways....Dare I say common sense comes into play...

**jaminjim** · 03-18-2010, 11:02 AM

Originally Posted by OntarioVanMan

It has worked in reverse for me many times..told it was a sprinter load and it was a CV load...did I call in and ask for LESS money? Don't be absurd!

....Yes it does work both ways....Dare I say common sense comes into play...

OVM you and common sense is like oil and water!

**OntarioVanMan** · 03-18-2010, 11:04 AM

Originally Posted by jaminjim

OVM you and common sense is like oil and water!

And I thank you for that observation Sir...

**nightcreacher** · 03-18-2010, 11:10 AM

ok im a tractor but Ive been in a similar situation,it has worked both ways
1st i went after a D load,i go out to the dock and find they filled my trailer,I called dispatch,they put me on hold,and when they came back on the phone,gave me a dry run and said tell them to unload you,paying customer wouldnt pay tractor rate.Had it happen the other way too,went after ligt load,they raised the weight to tractor weight,customer paid the extra money,I got the load.As far as hand unload or load,always make the phone call before you do it,when customer finds out the charges,they will do the work

**geo** · 03-20-2010, 08:15 PM

ceva in richmond va we have great dispatcher they know what loads we will take and what we won't do and they never offer us anything they know we won't take
they make money and we make money
hear at ceva i run everyday that i want to and take off when i want

what most people don't due is look at the end of month firgure, then look at where did i go wrong firgure out how to fix it

when i was with fedexcc i had a run every 2.5 days for 11 years
took good with the bad and did ok you have know how to play the system
when they ask you at the pickup or delivery to do this and that there are other charges that should be paid for
and if you go ahead and do that extra service you are cheating yourself out of alot of money
we do alot of home delivery's and customers pay for curb service and want it to 2nd floor, if they won't pay isn't going to happen by me

**fortwayne** · 03-20-2010, 09:17 PM

With the very opening comment of 'low acceptance rate' - you might want to consider something it took me awhile to learn.

YOU TAKE THE BAD TO GET THE GOOD.

You help the company help their customer and the company will then help you.

It's that simple.

Sure I didn't want to take some 125-mile run from CT to JFK Airport but I did and I am glad I did afterwards.

It was followed by a 585-mile run and a 650-mile run.

The really good companies remember and reward those "good ole' boys" who take the short runs - and give them the long runs when they come available.