Quote:
Originally Posted by mcbride
To me, this is the root of the problem. Each of us has been told something different, by different people, and at different times.
|
Not so. What I know of the new system I learned from the same written information that was shared with all contractors. While the rumor mill and personal observations kicked in after that, the best source remains the written info FedEx Custom Critical has provided.
For as long as we have been talking to drivers, people interpret events differently and form different conclusions. This has more to do with human behavior than any dispatch system, new or old.
Your feedback is valid and I again urge you to share it with the powers that be.