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Re: Load Settlements
Mistakes out the Yazoo is the ordinary... not the exception. Here are some examples I've dealt with the past month.
Promised $150 fuel bonus to get me to take the load. Then it was changed to $38. I got that back (I think) after a lot of time and effort. They knew I wouldn't have taken the load with the low surcharge and 135 miles deadhead without the bonus. My decision to take the load was based on the bonus offer.
I was offered 59 cpm on a load ... it even said that in the email... but when I got my statement it was changed to 51 cpm I tried and tried to get that corrected and no one ever did. I kept getting told "I'll get back to you." but they never do. When you hear that you can forget it.
My contracts says $1.20 per mile but less than an hour ago I got a load offer for 77 cents per mile. I feel like they were trying to sneak something by me. I shouldn't get such offers. My fuel cost per loaded mile is 79 cents... when dead head is figured in. I would be taking that load for free.
Somehow I feel they are making offers like this and placing bets as to whether or not the driver will accept... and laughing at the ones who do.
Recruiting gave me the paperwork for the weekly deductions for my truck. It clearly says $50 for escrow... but I've always been charged $60 and no one can figure out why... and no one cares. There is also a $20 charge that recruiting doesn't know about and no one can explain. This is WEEKLY.
I know that someone doing bookkeeping for an owner with several trucks must go crazy. It doesn't make sense that paycheck doesn't match qualcomm. AND the strangest thing of all is that I never have found a "mistake" in my favor.
I see no reason an ower/driver should have to check everything and waste so much time and effort trying to make corrections.
That's the way I feel about it.
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